The Promise Scotland’s Response to the Competition and Markets Authority’s (CMA’s) Interim Report on the Children’s Social Care Market

Published on 22nd October 2021 In February 2020, Scotland accepted the conclusions of the Care Review  in full and made the promise that its most vulnerable children would no longer be profited from: Throughout the preceding 3 years, the work undertaken by the Care Review to ‘Follow the Money’ showed that there are significant amountsContinue reading “The Promise Scotland’s Response to the Competition and Markets Authority’s (CMA’s) Interim Report on the Children’s Social Care Market”

Care Homes & Consumer Law: Fair Trading

If you own or run a care home anywhere in the UK, you must ensure your residents are treated fairly under consumer law. This applies to both state-funded residents and those who pay their own fees. Care home owners and managers will need to be very clear about how consumer law applies to them andContinue reading “Care Homes & Consumer Law: Fair Trading”

Responses to the Competitions and Market Authority Study on Childrens Social Care Provision

The CMA’s study was launched in March after concerns were raised by social work and social care leaders, including Chair of the Care Review Josh MacAlister, around the high profit margins of the private children’s home market. The watchdog invited from interested parties such as care and accommodation suppliers, local authorities, and looked-after and care-experiencedContinue reading “Responses to the Competitions and Market Authority Study on Childrens Social Care Provision”

How a strong Complaints Handling Procedure can provide peace of mind

In amongst the numerous daily duties and routine requirements of running a care home, it is inevitable that, occasionally, things can go wrong, and complaints will be made. When this does happen, it can sometimes result in a disproportionate amount of stress being inflicted on all parties involved. Residents’ representatives are understandably protective of theirContinue reading “How a strong Complaints Handling Procedure can provide peace of mind”