Care Homes: How to Provide Your Information Online

Taking the decision to move into care is usually hard, both for the potential resident themselves and their representatives. Given the highly emotional nature of the decision, often precipitated by a sudden decline in health, it means that it can be hard to read and understand information about a potential care home. Consumer law recognizesContinue reading “Care Homes: How to Provide Your Information Online”

Care Homes: How You Should Communicate Your Information

It is never an easy decision to move into care. It is usually a big step, only being finally taken when every other alternative has been explored and exhausted. The decision is charged with emotion;  often being taken by the person’s family at a time of crisis when their relative is in poor health. GivenContinue reading “Care Homes: How You Should Communicate Your Information”

“Don’t Call Me Sweetie” – The Curious Case Of Aged Care Language And Terminology –

Surely, staff that has been deemed competent enough to be able to provide care for vulnerable human beings should also be capable of understanding the effects their words have on residents and using terminology that best suits their individual relationships with them. And, If all else fails, asking a resident how they prefer to beContinue reading ““Don’t Call Me Sweetie” – The Curious Case Of Aged Care Language And Terminology –”

I’m not your ‘good girl’ – why older people don’t like being spoken to like a baby

Caroline Egan, March 2021 Calling older people names like ‘sweetie’ or ‘dear’ is quite common in aged care homes. But researchers have found that when aged care workers speak to older people as though they are children, it creates the perception of incompetence, and that can lead to a downward spiral. What is ‘elderspeak’? ElderspeakContinue reading “I’m not your ‘good girl’ – why older people don’t like being spoken to like a baby”

Open communications in the time of COVID-19

Thought it would be worth circulating this from June 2020 again as things can get fraught on the communications front: (ed) The Relatives & Residents Association and the National Care Forum have created a joint statement setting out shared expectations and good practice on the importance of clear, open and regular communications during theContinue reading “Open communications in the time of COVID-19”


There are 850,000 people living with dementia in the UK, 70% of those live in care homes. As we all know, people living with dementia need frequent opportunities to communicate in meaningful ways. It’s up to us to make the time to listen, to try and understand, and to encourage their efforts even when itsContinue reading “DID YOU KNOW?”

Thinking about relationships in group care

Christopher Beedell (in 1970) To ‘achieve a way of living for a group of individuals’: Clare Winnicott (1964) uses this simple phrase towards the end of a short but intensely relevant discussion of the aims of residential care in small group homes. She begins by stating the worker’s responsibility to provide ‘real experiences of goodContinue reading “Thinking about relationships in group care”

Residential Care and the Industrial Model

In 2003 Robin Douglas and Chris Payne reflected on a piece they wrote in 1981. They considered changes which were taking place in residential child care at the time. They asked then about the extent to which their fears been allayed or confirmed. How are things in 2018? Important changes in staff conditions of serviceContinue reading “Residential Care and the Industrial Model”

Real-time communication in residential care

From CYC-NET 23 JULY 2010 Working with young people in residential settings can feel quite different to other forms of social work, partly because things may be much less structured and formal than working in an office or using official meeting-rooms, and partly because there is so much more time available in which to workContinue reading “Real-time communication in residential care”