“How-to Guide” on Care Home Visits after 2 December 2020

John’s Campaign’s


The Guidance in force after 2 December 2020 is available here and can be used to remind care home providers of their legal obligations.

The Guidance provides that:

  1. Blanket bans on visits are not permitted.
  2. Care Homes must carry out individualised risk assessments regarding visits in line with their legal obligations under the Equality Act 2010 and Human Rights Act 1998. This means that they have to take an individualised approach and consider where visits are needed/what type of visit is most appropriate and how they can be facilitated.
  3. Care homes should be working with residents and families to strike a good balance between the benefits of visiting for residents’ health and wellbeing and quality of life; and the infection risk that arises.
  4. Visitor testing is being made available and is the preferred option of advancing infection control, though it operates alongside other infection control measures.

The Guidance makes it clear that: “providers should facilitate visiting as described in the guidance wherever it is possible to do so” and should undertake individualised risk assessments, “to assess the rights and needs of individual residents, as well as any specific vulnerabilities which are outlined in the resident’s care plan, and to consider the role that visiting can play in this”.

Published by Residential Forum

The Residential Forum is to promote the achievement of high standards of care and support for children and adults living in residential care and nursing homes, supported housing, residential schools and colleges, hospices and hostels. It contributes to improving the quality of service to the public. Members of the Forum are people of standing and experience drawn from the public, private and voluntary sectors, as well as some who can speak for service users and carers.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: