There are 850,000 people living with dementia in the UK, 70% of those live in care homes.

As we all know, people living with dementia need frequent opportunities to communicate in meaningful
ways. It’s up to us to make the time to listen, to try and understand,
and to encourage their efforts even when its difficult.

Below are some of your top messages on enhancing communications with residents living with dementia:

  • Empathise; Recognising and showing heart-felt concern for a resident will help them to feel safer and better understood.
  • Reflect; After being with a resident living with dementia, always
    ask yourself, how did that interaction go? Did it feel good? How did
    the resident feel or look after you’d spoken? If you’re unsure,
    chat with your colleagues about what interactions could look like
    at their best.
  • Be Positive; Encouraging
    residents living with dementia to chat can really help with their
    confidence in communicating with us. Using positive reactions such as,
    ‘yes I see’, or ‘that sounds interesting, tell me more’ will help with

Do you have any great top tips for communicating well with people living with dementia? If you do, please get in touch with mhl@city.ac.uk or visit the website for more useful resources www.myhomelife.org.uk

Published by Residential Forum

The Residential Forum is to promote the achievement of high standards of care and support for children and adults living in residential care and nursing homes, supported housing, residential schools and colleges, hospices and hostels. It contributes to improving the quality of service to the public. Members of the Forum are people of standing and experience drawn from the public, private and voluntary sectors, as well as some who can speak for service users and carers.

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