Are you looking for practical, rooted-in-reality help, in tackling the complex and long-term challenges of delayed transfers of patients from hospital settings?Are you thinking about how things work in your organisation – from the importance of changing long-standing behaviours in both leadership and frontline teams, to embracing the principle that the outcome for the patient is more important than the process?In this report we describe how we have approached these issues collaboratively – and made a start on tackling them.
The Residential Forum is to promote the achievement of high standards of care and support for children and adults living in residential care and nursing homes, supported housing, residential schools and colleges, hospices and hostels. It contributes to improving the quality of service to the public. Members of the Forum are people of standing and experience drawn from the public, private and voluntary sectors, as well as some who can speak for service users and carers.
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