Older People in Residential Setting: Results of a National Survey of Staff-Resident Interactions and Conflicts

NCPOP, Ireland 2012

Abstract:

The
vast majority of older people in receipt of care in the residential
sector are cared for in high quality, safe and supportive settings.
However, there is international evidence that suggests that a
significant minority of older people in residential homes are nursed in
inadequate physical environments and experience a loss of personal
freedom. In addition, many older people in receipt of residential care
have enhanced physical and cognitive disabilities and reduced social
networks. These issues, in conjunction with staffing factors, may lead
to the possibility of older people in residential settings being
neglected or physically, psychologically, financially or sexually
abused.

To
date there has been no systematic study in Ireland on the possible
abuse or mistreatment of older people receiving care within residential
care settings. However, data from the Health Service Executive (HSE) and
the Health Information and Quality Authority (HIQA) indicates that
older people do experience abuse in both public and private nursing
homes; however, the prevalence of abuse or factors associated with this
abuse are, to date, unknown.

Aims and objectives:

The
National Centre for the Protection of Older People (NCPOP) undertook a
national survey of staff in 64 residential care homes in Ireland. The
aims of the study were:

1. To measure the extent to which staff working in residential settings experienced conflict with residents.

2. To measure the extent to which staff working in residential settings were mistreated by residents in their care.

3. To measure the extent to which staff working in residential settings observed the neglect and abuse of older people.

4.
To measure the extent to which staff working in residential settings
engaged in the neglect and abuse of older people in their care.

5. To identify factors associated with the neglect and abuse of older people in residential settings.

This
report presents the key findings of the study that examined
interactions and conflicts between staff and residents in residential
care settings, and in doing so identifies both the prevalence and
predictors of neglect and abuse of older people receiving care in these
settings.

Older
People in Residential Care Settings: Results of a National Survey of
Staff-Resident Interactions and Conflicts – Executive Summary

Older
People in Residential Care Settings: Results of a National Survey of
Staff-Resident Interactions and Conflicts – Full Report

Published by Residential Forum

The Residential Forum is to promote the achievement of high standards of care and support for children and adults living in residential care and nursing homes, supported housing, residential schools and colleges, hospices and hostels. It contributes to improving the quality of service to the public. Members of the Forum are people of standing and experience drawn from the public, private and voluntary sectors, as well as some who can speak for service users and carers.

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