Paul Gaudin, the founder and CEO of The CareRooms Ltd, has announced
the launch of CareRooms to the UK market. This new service allows guests
to recover in comfort, frees-up much needed beds in hospitals and helps
to reduce social isolation.
The death of his father in 2016, who suffered from Parkinson’s
disease and was being cared for by his mother, inspired Paul to research
and develop a new care solution.
CareRooms enables patients who are medically fit and ready to be
discharged from hospital, but are stuck there due to the lack of an
available or suitable care facility (whether a care home, family home or
local authority facility), to now recover in a quiet, homely and
appropriately safeguarded environment, in a private home in their
Paul’s research showed a severe lack of capacity in the care market
and he realised that the solution matches capacity with need without the
delay and significant capital expenditure needed to build more care
homes. His own personal experience with his mother also showed him that
this idea would help hosts to avoid social isolation and loneliness
issues and give them purpose again, as well as the opportunity to top up
their income, which is often diminished due to ‘means tested’ self-pay
New research conducted by YouGov in February 2018, has shown that 79%
of adults in the UK think that local authorities should look for
innovative new solutions to improve patient care after patients have
left hospital. CareRooms is a new idea to help former patients recover
in comfort and to help local authorities provide suitable recuperation
may not always be the best place for patients to recover, presenting
multiple risks to the patient such as infection, muscle wastage and
cognitive impairment. The British Red Cross recently reported that frail
and vulnerable patients are being trapped in an endless cycle of going
in and out of hospitals and recent Healthwatch research shows that the
number of people being readmitted to hospital within 48 hours of
discharge, now accounts for one in five of all emergency readmissions.
It is clear that new solutions are needed and CareRooms plans to
bring significant additional ‘post-discharge’’ capacity to communities
and Local Authorities, which will free up beds in hospitals and social
care systems and prove beneficial for the UK’s health economy.
England’s data for 2017 shows that there were over 2.1 million delayed
transfers of care. That is 2.1 million bed nights lost that could have
been available for new patients to be admitted and treated; the
equivalent to ten, 580 room hospitals. Studies have also shown that the
current narrow definition of delayed transfers of care significantly
understates the number of patients that are medically fit and ready to
be discharged so the capacity deficit could be much larger.
In the ADASS Budget Survey Report 2017, prevention makes up 6.3% of
Local Authority budgets, with solutions such as ‘step-up’ care as an
example where CareRooms can support.
As well as the positive impact on patients and our precious health
service, CareRooms has additional, equally important social benefits.
Hosts will benefit from renewed purpose and reduced social isolation,
which has been recognised as a major health issue in the UK, and the
additional income for hosts will assist in topping up their pension
income at a time in their lives when financial pressures are being felt,
especially when a ‘loved one’ has been lost.
It is important to note that under CQC regulations, CareRooms and the
hosts are legally not allowed to provide any personal care services. If
and where this is required, then it must be provided by the patient’s
medical team or commissioned directly by the patient.
is now commencing host recruitment, vetting and training in
Cambridgeshire and is in discussions with a number of local authorities,
across the UK, to provide vital room capacity.
Interested potential hosts can register at www.carerooms.com/hosts.
CareRooms enables former hospital patients and private guests to recover
in a suitably safeguarded environment in a private home which assists
their recovery and aims to reduce hospital readmissions. All hosts are
vetted, interviewed, DBS checked and undergo extensive training in order
to become a CareRooms host.
All properties are surveyed and refurbished to the required CareRooms
standard. CareRooms hosts comply with Local Authority hygiene and food
preparation regulations and are registered as having a room for rent
allowing the Local Authority to inspect them. CareRooms are not
regulated by the Care Quality Commission as we do not provide regulated
As part of the safeguarding platform, CareRoom’s carefully selected
and regulated 3rd party suppliers, provide a 24/7/365 telecare and
emergency triage facility as well as online video GP consultations for
all guests using NHS Registered GPs. (All patient notes are updated to
their GP record). This ensures that a medical condition is detected as
early as possible, such as a urinary tract infection, or an internal
bleed from surgery and allows early intervention from the patient’s
medical team to prevent unnecessary readmission.
Where possible, former patients are matched with hosts by our area
managers who provide local support and get to know the area, the hosts
and the health and social care teams.
CareRooms facilities are typically paid for by the relevant local
authority or the former patient (or both) and is an alternative to the
existing care provision from private care homes and local authority
facilities. Over 600 individuals and couples have already registered
their interest in becoming a CareRooms host.
Hosts are not employed by CareRooms. CareRooms provide a web based
platform with available room capacity and host recruitment and
management, plus a package of support and services to enable a host to
safely rent a room to a former patient.
CareRooms have engaged with insurers to arrange specialist cover for
the host and the guest to protect health, property, visitors and
accidental injury or damage.
Paul Gaudin is an adviser and mentor to the NHS Clinical Entrepreneur programme and the NIA.
Visit www.carerooms.com to find out more