‘Deconstructing the Telehealth Industry’ positively, focusing on ‘virtual care’ of older adults

April 25, 2018 by Donna Cusano

A Big Study must-read. Just published is healthcare-specialized investment banking firm Ziegler’s 28-page
update on their 2016 survey of the telehealth industry. Unlike some
industry observers who believe that health tech has been ‘next year’s
Big Thing’ far too long, with unproven effectiveness and savings,
Ziegler believes it’s about to substantially ramp up in investment
spending and tech integration.

The study looks forward and goes deeply into the markets.
In their view, “We believe the next generation of successful virtual
care companies will be those who understand the critical marriage
between chronic care management, behavioral health, and social
determinants.” Their focus is on the aging (50+) population and their
higher risk for developing chronic conditions and the 50 percent/5
percent spread (50 percent of the spending is generated by 5 percent of
the population). Their picture is that virtual care will ‘meet patients
where they are’ in their daily lives.


The study sees trend
confirmation in the adoption of virtual care by health systems (the
widest–telestroke and tele-ICU), low-acuity care, and 2019 expansion of
Federal reimbursement in Medicare Advantage Plan B with ACOs having more
flexibility in telehealth-supported services. Ziegler promotes a change
in terminology–‘virtual care’ as the ‘naturally integrated tool used to
streamline the complex healthcare ecosystem.” Another difference: they
place virtual care in the ‘smart aging continuum’ including its effect
on decision makers, payers, care options, aging in place, and
residential care.

A strong reference paper our Readers will be referring to for months to come. Deconstructing the Telehealth Industry, Part II (option for printable and viewable PDFs).

Published by Residential Forum

The Residential Forum is to promote the achievement of high standards of care and support for children and adults living in residential care and nursing homes, supported housing, residential schools and colleges, hospices and hostels. It contributes to improving the quality of service to the public. Members of the Forum are people of standing and experience drawn from the public, private and voluntary sectors, as well as some who can speak for service users and carers.

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