Bold People’s Residential Care in 10

Pat Bailey, long-standing Residential Forum member, shares some personal thoughts about the type of culture she likes #registeredmanagers to cultivate in #carehomes for older people

  1. Use plain speaking
  2. Be brave about relationships with residents
  3. Find out what people need and want​ – do it​
  4. Have fun
  5. Make time for staff to get to know residents
  6. Remember record keeping can wait
  7. Check people want to live at your home
  8. Unblock ways of working that get in the way
  9. If people don’t want to go to hospital – then so be it
  10. Risks can be good as well as sometimes harmful

Published by Residential Forum

The Residential Forum is to promote the achievement of high standards of care and support for children and adults living in residential care and nursing homes, supported housing, residential schools and colleges, hospices and hostels. It contributes to improving the quality of service to the public. Members of the Forum are people of standing and experience drawn from the public, private and voluntary sectors, as well as some who can speak for service users and carers.

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