Whatever the specific model for a workforce fit for the future they have some intrinsic and consistent elements:
- Autonomous frontline workers able to make decisions and supported to take action
- Self managed teams where the emphasis is on collegiality and outcomes – a sense of making a contribution that matters
- Professional respect with colleagues in other teams
- Being part of a multi-disciplinary team with clear escalation routes and an emphasis on locality and flexibility
- Light touch oversight through proportionate regulation and appropriate levels of information recording
- An emphasis on staff physical and emotional wellbeing as critical to a healthy team
- Excellent learning and development for staff who are enabled through rota planning to learn and to develop their skills for whatever career pathway they choose
- Appropriate and rewarding terms and conditions as well as a good level of basic pay.
Over two-thirds of Scottish #carehome providers struggling to fill positions
