Between January 2016 and April 2017, local Healthwatch staff and
volunteers across England visited 197 care homes across 63 different
local authority areas to find out what day to day life is really like
for many of those living in care homes.
These homes collectively
provide care for almost 3,500 residents ranging from elderly people with
dementia to those with severe learning disabilities.
During
these visits local Healthwatch spoke with residents, their families and
staff, compiling people’s experiences with their own observations to
produce 140 reports. These have all been shared with the providers, the
public, CQC and Healthwatch England.
We have reviewed what people told local Healthwatch and published a briefing on the common issues that need to improve.
